Stop Errors
If you don't find the stop error you're looking for then try looking at kadaitcha.cx's list of Windows XP Stop Errors because Windows XP stop errors are still relevant for many generic problems that don't involve specific third-party software packages.
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Stop error when you resume a computer that is running
Windows Vista from standby: "STOP 0x000000FE (parameter1,
parameter2, parameter3, parameter4)" Consider the following scenario:
In this scenario, you may receive a Stop error that resembles the following: STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4) |
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Stop error message when you put a Windows Vista-based
computer in hibernation: "STOP: 0x000000A0 (0x00000009, 0xc0000001, 0x00000001, 0x00000000) INTERNAL_POWER_ERROR (a0)" When you put a Windows Vista-based computer in hibernation, Windows Vista may stop responding (hang). Additionally, you may receive a Stop error message that resembles the following: STOP: 0x000000A0 (0x00000009, 0xc0000001, 0x00000001, 0x00000000) INTERNAL_POWER_ERROR (a0) Arg1: 00000009, A fatal error occurred while preparing the hibernate file. Arg2: c0000001, Status code Arg3: 00000001, Mirroring phase Arg4: 00000000 This issue occurs if the computer has Intel 82801G ICH7-M Serial ATA storage controllers that are connected to the 2.5-inch hard disks. |
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Windows Vista may crash and you may receive a Stop error
message on a blue screen when you remove a USB host
controller In Windows Vista, when you remove a USB host controller or a device that contains a USB host controller, Windows Vista may crash. Additionally, you may receive a Stop error message on a blue screen. This problem occurs if the following conditions are true:
If you do not receive the Stop error on a blue screen, you may encounter one of the following problems:
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Troubleshooting Stop error messages that may occur when you
try to install Windows Vista This article discusses the Stop error messages that can occur when you try to install Windows Vista. This article describes the possible causes of each Stop error message. It also provides troubleshooting steps for each issue. |
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Stop error message when you run the "Common Scenario Stress
with IO" test, print to a shared printer on the network, or
perform a power management operation on a Windows
Vista-based computer: "Stop 0x0000009F" You perform one of the following operations on a Windows Vista-based computer:
For example, you put the computer to sleep or into hibernation. Or, you wake the computer from sleep or from hibernation. In this scenario, you receive a Stop error message that resembles the following: *** STOP: 0x0000009F (param1, param2, param3, param4) DRIVER_POWER_STATE_FAILURE |
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Stop error when you try to download updates from Windows
Update on a computer that is running Windows Vista:
"0x80070246" When you try to download updates from Windows Update on a computer that is running Windows Vista, you may receive the following Stop error message: STOP 0x80070246 ERROR_ILLEGAL_CHARACTER |
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Stop error message when you try to add a package to a
Windows PE image file: "0x80071ab0" When you create a Microsoft Windows Preinstallation Environment (Windows PE) image file on a hard disk in Windows Vista, and then you try to add a package to the image file, you may receive the following Stop error message: 0x80071ab0 |
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You receive a Stop error message on a Windows Vista-based
computer: "Stop 0x00000001 (0x00000000, 0x7FFDC000,
0X0000FFFF, 0X00000000)" Consider the following scenario:
Note A secure desktop appears when the computer is locked. When a secure desktop appears, you can enter your credentials to unlock the computer. In this scenario, you receive a Stop error message that resembles the following: Stop 0x00000001 (0x00000000, 0x7FFDC000, 0X0000FFFF, 0X00000000) Note The Stop error message always has a Stop error code of 0x00000001. Also, the third parameter of the Stop error message is always 0x0000FFFF. This problem may also occur after you repeatedly put the computer to sleep. |
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Stop error message when you try to print content that
includes a bitmap on a Windows Vista-based computer: "Stop
0x00000001" When you try to print content that includes a bitmap on a Windows Vista-based computer, you may receive the following Stop error message: Stop 0x00000001 (Parameter1, Parameter2, Parameter3, Parameter4) This problem occurs if Windows Vista copies the bitmap from a user mode printer driver (UMPD). |
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You receive a Stop error message when you put a Windows
Vista-based computer to sleep or into hibernation, or when
you resume the computer from sleep or from hibernation:
"0x0000009F DRIVER_POWER_STATE_FAILURE" When you put a Windows Vista-based computer to sleep or into hibernation, or when you resume the computer from sleep or from hibernation, you receive a Stop error message that resembles the following: *** STOP: 0x0000009F (param1, param2, param3, param4) DRIVER_POWER_STATE_FAILURE |
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A Stop error occurs, or the computer stops responding when
you try to start Windows Vista When you try to start Windows Vista, a Stop error occurs. Or, the computer stops responding. This problem may occur in many scenarios. These scenarios include the following:
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Stop error message when you start a portable Windows
Vista-based computer that has the lid closed: "STOP:
0x0000000A" When you start a portable Windows Vista-based computer that has the lid closed, you may receive a Stop error message that resembles the following: STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL Note This problem also occurs when you restart a portable Windows Vista-based computer that has the lid closed. For example, this problem may occur if you have an external monitor or TV connected to the portable computer. In this scenario, the portable computer lid may be closed when you start the computer. |
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Stop error message when the computer resumes from
hibernation in Windows Vista: "STOP 0x0000000A" When you resume a Windows Vista-based computer from hibernation, you may receive a Stop error message that resembles the following: *** STOP: 0x0000000A (param1, param2, param3, param4) IRQL_NOT_LESS_OR_EQUAL |
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Severe video degradation and a Stop error may occur on a
Windows Vista-based computer when you connect a USB Webcam You connect a USB Webcam to a Windows Vista-based computer that is using an AMD chipset. Then, you may experience severe video degradation in both the video output of the Webcam and the video output of other video-based programs. You may also receive a Stop error on a blue screen. This problem occurs when the output resolution of the Webcam is set to 960 × 720 or to a higher resolution. |
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Error message after you resume a Windows Vista-based
computer from hibernation: "Stop 0x000000FE" You receive the following Stop error message after you resume a Windows Vista-based computer from hibernation: Stop 0x000000FE (parameter1, parameter2, parameter3, parameter4) BUGCODE_USB_DRIVER This problem occurs randomly. However, this problem is more likely to occur when multiple USB devices are connected to the computer. |
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Error message when a portable Windows Vista-based computer
that has an integrated or external USB camera device resumes
from long-term suspend mode: "0x000000E4" or "0x0000000A" When you use a portable Windows Vista-based computer, you may receive a Stop error message that resembles one of the following: STOP: 0x000000E4 (0x00000002, parameter2, parameter3, parameter4) STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) |
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You receive a Stop 0x9F error when you wake a Windows
Vista-based computer that is connected to an IEEE 1394-based
(FireWire) device When you wake a Windows Vista-based computer from sleep, you may receive a Stop 0x9F error message that resembles the following: STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE This problem occurs when a device that uses an Institute of Electrical and Electronics Engineering (IEEE) 1394 connection is connected to the computer. For example, the device may be a Maxtor One Touch II 300GB model external hard disk, an Apple iPod, or some other IEEE 1394-based device. |
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Error message when you try to shut down or to restart a
Windows Vista-based portable computer that has Bluetooth
devices installed: "Stop: 0x0000008E" Consider the following scenario:
In this scenario, you may receive the following error message: Stop: 0x0000008E (0xC0000005, 0x8A317B80, 0xA624B9E8, 0x00000000) bthport.sys - Address 8A317B80 base at 8A2F6000, DataStamp 4578eb6e |
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Error message when you start a Windows Vista-based computer
after you change the SATA mode of the boot drive: "STOP
0x0000007B INACCESSABLE_BOOT_DEVICE" Consider the following scenario. In the BIOS setup of a Microsoft Windows Vista-based computer, you change the Serial Advanced Technology Attachment (SATA) mode of the boot drive to use the Advanced Host Controller Interface (AHCI) specification. You then restart the computer. In this scenario, you receive the following error message: STOP 0x0000007B INACCESSABLE_BOOT_DEVICE |
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Error message when you try to put a Windows Vista-based
computer to sleep or into hibernation: "STOP 0x000000FE
BUGCODE_USB_DRIVER" When you try to put a Windows Vista-based computer to sleep or into hibernation, you receive an error message that resembles the following: STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4) BUGCODE_USB_DRIVER |
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Error message when you start a Windows Vista-based computer
on which Windows ReadyBoost is running: "STOP: 0x0000006F
SESSION3 INITIALIZATION FAILED" When you start a Windows Vista-based computer, you receive an error message that resembles the following: *** STOP: 0x0000006F (param1, param2, param3, param4) SESSION3_INITIALIZATION_FAILED This problem occurs if the computer is using an onboard storage device or an external flash storage device that is managed by Windows ReadyBoost. This problem occurs only in certain hardware configurations. Note: Some computers may use an onboard "integrated" flash storage device that uses Windows ReadyBoost to improve system performance. On such a system, you may not be aware that Windows ReadyBoost is running, because the configuration and operation are automatic. |
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Error message on a Windows Vista-based computer that is
running a USB composite device: "STOP 0x000000FE" On a Windows Vista-based computer that is running a USB composite device, you may receive a Stop error message that resembles the following: STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4) BUGCODE_USB_DRIVER This problem may occur if the USB composite device has the Selective Suspend feature enabled. This problem occurs even though the USB composite device supports the Selective Suspend feature. |
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Error message when you put a Windows Vista-based computer to
sleep while a PPP connection is active: "STOP 0x0000009F" You are using Point-toPoint Protocol (PPP) to connect to a network or to the Internet from a Windows Vista-based computer. If you put the computer to sleep while the PPP connection is active, the screen goes black. After approximately 10 minutes, your computer may restart, or you may receive a Stop error message that resembles the following: STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE Alternatively, you are using PPP to connect to a network or to the Internet from a Windows Vista-based computer. When you are connected, if you try to install a firewall product or a VPN client software, the installation will fail. When your computer tries to sleep the screen goes black. After approximately 10 minutes, your computer may restart or you may receive a Stop error message that resembles the following: STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE When this problem occurs, you may be using a traditional modem, an ADSL modem, or a cellular telephone to connect to a network or to the Internet. |
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Error message in the Usbhub.sys process when you wake a
Windows Vista-based computer from sleep or from hibernation:
"STOP 0x00000044" When you wake a Windows Vista-based computer from sleep or from hibernation, you receive a "Stop 0x44" error message in the Usbhub.sys process. This error message resembles the following: STOP 0x00000044(parameter1, parameter2, parameter3, parameter4) MULTIPLE_IRP_COMPLETE_REQUESTS |
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Error message when you repeatedly restart a Windows
Vista-based computer: "Stop 0x0000007E" When you repeatedly restart a Windows Vista-based computer, you receive a "Stop 0x0000007E" error message. |
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Error message when you connect a portable Windows
Vista-based computer to a docking station: "STOP:
0x000000fe" When you connect a portable Windows Vista-based computer to a docking station, you may receive a Stop error message that resembles the following: STOP: 0x000000fe (0x00000006, parameter2, 0x48676643, 0x00000000) BUGCODE_USB_DRIVER This problem occurs if at least one of the following conditions is true:
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Error message when you start a Windows Vista-based computer:
"STOP: 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA" When you start a Windows Vista-based computer, you may receive a "Stop 0x50" error message that resembles the following: *** STOP: 0x00000050 (param1, param2, param3, param4) PAGE_FAULT_IN_NONPAGED_AREA This problem typically occurs very early in the startup process. For example, the problem may occur shortly after the splash screen appears, and you see a black screen with a moving progress bar. Specifically, this problem typically occurs when the system tries to load the i8042prt.sys driver. The problem only occurs in certain hardware configurations. |
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Error message on a Windows Vista-based computer that has a
storage device inserted into a card bus adapter: "STOP:
0x00000050" When you start a Windows Vista-based computer, you may receive a Stop 0x50 error message that resembles the following: *** STOP: 0x00000050 (param1, param2, param3, param4) PAGE_FAULT_IN_NONPAGED_AREA This problem occurs on a computer that has the following hardware installed:
The storage device might be one of the following:
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You randomly receive a "Stop 0000000xA" error in
Storport.sys when you start Windows Vista When you start a computer that is running Windows Vista, you randomly receive a "Stop 0000000xA" error message that resembles the following: STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL Storport.sys You experience this problem if the following conditions are true:
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Error message during Windows Vista startup if the Nero InCD
program is installed and if the "Special pool" feature is
enabled in the Driver Verifier utility: "Stop 00000050" Consider the following scenario:
In this scenario, Windows Vista stops unexpectedly during startup, and then you receive an error message that resembles the following: Stop 00000050 (83cb3054, 00000000, 8143cc97, 00000001) |
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Error message when you use an IPsec tunnel mode connection
to communicate from a Windows Vista-based computer to
another computer: "STOP 0x000000D1
DRIVER_IRQL_NOT_LESS_OR_EQUAL" When you use an Internet Protocol security (IPsec) tunnel mode connection to communicate from a Windows Vista-based computer to another computer, the Windows Vista-based computer may restart. Also, you may receive an error message that resembles the following: STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL This problem occurs if you install antivirus filter drivers on the Windows Vista-based computer. |
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Error message when you wake Windows Vista from sleep: "STOP:
0x000000B8" When you wake a Windows Vista-based computer from sleep, you may receive a Stop error message that resembles the following: *** STOP: 0x000000B8 (param1, param, param, param) ATTEMPTED_SWITCH_FROM_DPC This problem occurs if you have installed the update that is described in the following Microsoft Knowledge Base article: 929762 (http://support.microsoft.com/kb/929762/) You receive a Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device |
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Error message when you bring the computer out of the
"Hibernate system" power state in Windows Vista: "Stop
0x000000D1" Consider the following scenario:
Stop 0x000000D1 (parameter1 , parameter2 , parameter3 , parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL Note:
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Error message when you try to play a movie file that has an
.mov extension by using QuickTime 7 in Windows Vista: "STOP
0x1A MEMORY_MANAGEMENT" When you try to play a movie file that has an .mov extension by using QuickTime 7 in Windows Vista, you may receive a Stop error message that resembles the following: STOP 0x0000001A (parameter1, parameter2, parameter3, parameter4) MEMORY_MANAGEMENT |
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Error message when you try to install Windows Vista on a
computer that uses more than 3 GB of RAM: "STOP 0x0000000A" When you try to install Windows Vista, you may receive an error message that resembles the following: STOP 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL This problem occurs if the following conditions are true:
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You receive occasional Stop errors after you install a
driver that manages on-board flash memory on a Windows
Vista-based computer On a Windows Vista-based computer, you install a third-party driver that manages on-board flash memory for ReadyDrive. After you install this third-party driver, you occasionally receive a Stop error message that resembles the following: *** STOP: 0x0000007F (param1, param2, param3, param4) UNEXPECTED_KERNEL_MODE_TRAP |
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Error message when you try to install Windows Vista on a
computer that includes a DELL CERC SATA 1.5/6ch RAID
controller: "STOP 0x0000007B" You try to install Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller from Dell. However, when the computer restarts, you receive an error message that resembles the following: STOP 0x0000007B (0xF9813BD8,0xC0000034,0x00000000,0x00000000) INACCESIBLE_BOOT_DEVICE |
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Error message when you try to install a network printer:
"Windows cannot connect to the printer Operation could not
be completed (error 0x0000000d)" When you try to install a network printer on a Windows Vista-based computer, you may receive the following error message: Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d). |
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The
operating system stops unexpectedly and you receive a Stop
error message after you start the Sony VAIO Camera Capture
Utility on a Sony VAIO UX Series Micro PC that is running
Windows Vista Note: This article does not state an error code for the associated stop error. You are running Windows Vista on your Sony VAIO UX Series Micro PC that has integrated wireless WAN technology. You start the Sony VAIO Camera Capture Utility, and then you switch to the rear camera. However, after a short time, such as 10 minutes, the operating system stops unexpectedly, and you receive a Stop error message in the USBCAMD_ProcessIsoIrps function. |
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Stop
error when you try to restart a Windows PE 2.0 system that
uses AMD Barcelona processor and that has the Operating
System Capabilities (_OSC) method enabled in the BIOS:
"STOP: 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" When you try to restart a Microsoft Windows Preinstallation Environment (Windows PE) 2.0 for Windows Vista system that uses an AMD Barcelona processor and that has the Operating System Capabilities (_OSC) method enabled in the BIOS, the system will continually restart. Additionally, you may receive the following Stop error message on the screen: STOP: 0x0000007B: (parameter1, parameter2, parameter3, parameter4) INACCESSIBLE_BOOT_DEVICE Notes: The four parameters in the Stop error message vary depending on the computer's configuration. Not all "Stop 0x0000007B" error messages are caused by this problem. |
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Error
message when you try to shut down or to restart a Windows
Vista-based portable computer that has Bluetooth devices
installed: “Stop: 0x0000008E” Consider the following scenario:
Stop: 0x0000008E (0xC0000005, 0x8A317B80, 0xA624B9E8, 0x00000000) bthport.sys - Address 8A317B80 base at 8A2F6000, DataStamp 4578eb6e |
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Windows Vista-based computer that uses a PCI-E graphics
device may stop responding when you wake the computer from
sleep When you wake a Windows Vista-based computer from sleep (S3), the computer may stop responding (hang). When this problem occurs, the screen first becomes black. Then, you may eventually receive a Stop error message that resembles the following: *** STOP: 0x0000009F(parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE This problem may occur if the following conditions are true:
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You receive an error message if you try to install a USB
device on a Windows Vista-based computer that was upgraded
from Windows XP If you try to install a universal serial bus (USB) device on a Windows Vista-based computer that was upgraded from Microsoft Windows XP, you may receive one or both of the following error messages: Error message 1 Windows encountered a problem installing the driver software for your device. Error message 2 Windows found driver software for your device but encountered an error while attempting to install it. Disk Device. Parameter is incorrect. Additionally, the USB device does not appear as expected in Device Manager. Device Manager may display one of the following conditions:
This device is either not present, not working properly, or does not have all the drivers installed. Try upgrading the device drivers for this device. If the USB device driver is deleted or is disabled, and if the LowerFilters registry entry is not deleted, you may receive a Stop error message that resembles the following message when you restart the computer: STOP 0x7B INACCESSIBLE_BOOT_DEVICE You receive this Stop error because the Zetsfd.sys filter driver is referenced in the registry. |
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Stop
error message when you start a Windows Vista-based computer:
"0xC1F5" When you start a Windows Vista-based computer, you receive the following Stop error message on a blue screen: 0xC1F5 |
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Stop errors occur on a Windows-based computer that has 2GB
or more of RAM and is using an NVIDIA nForce USB controller You may receive a Stop error message that resembles one of the following after you resume a computer from sleep or from hibernation: Error message 1: STOP 127 PAGE_NOT_ZERO_NVIDIA_USB This error occurs on a computer that uses 2 gigabytes (GB) or more of RAM and an nVidia nForce EHCI controller. Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously cancelled selective suspend request has not yet been fully processed. |
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A
microcode reliability update is available that improves the
reliability of systems that use Intel processors A "stop 0x7E" error that may occur during startup on some systems that are running an older Pentium 5 CPU. |
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Occasional error message on a portable Windows Vista-based
computer that wakes from sleep to perform network-related
tasks: "STOP 0x0000007E" On a portable Windows Vista-based computer, you occasionally receive an error message that resembles the following: STOP 0x0000007E(c0000005, 0, a16bb8d4, a16bb5d0) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This problem occurs if the following conditions are true:
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Various problems may occur after you disconnect a PCMCIA
storage device when a Windows Vista-based computer is asleep Consider the following scenario. You connect a PCMCIA storage device to a Windows Vista-based computer. For example, the device may be a PCMCIA card reader. Next, you put the computer to sleep, disconnect the device from the computer, and then wake the computer from sleep. In this scenario, you may experience one of the following problems:
DRIVER_POWER_STATE_FAILURE |
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You may receive a "Stop 0x0000007E" error message after you
enable the BitLocker Drive Encryption feature in Windows
Vista After you enable the BitLocker Drive Encryption feature in Windows Vista, you may receive a "Stop 0x0000007E" error message that resembles the following: STOP 0x0000007E (parameter1, parameter2, parameter3, parameter4) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED |
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Stop error message when you try to put a Windows Vista-based
computer to sleep while a dial-up network connection is
active: "STOP: 0x0000009F" When you try to put a Windows Vista-based computer to sleep while a dial-up network connection is active, the computer may crash. Additionally, you receive a Stop error message that resembles the following: STOP: 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE This issue occurs even if you have installed hotfix 931671 on the computer. |
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Stop error message on a Windows Vista-based computer when
you unplug the network cable: "STOP 0x000000D1
DRIVER_IRQL_NOT_LESS_OR_EQUAL" You access the network from a Windows Vista-based computer. When you unplug the network cable, the computer may crash. Additionally, you may receive a Stop error message that resembles the following: STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL This problem may also occur when the computer is switching between different wireless access points. |
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